Ok Yahoo people....I own a Dell Inspiron 6000 and the thing won't boot up (the screen remains black). Tips?

I had originally called Dell to get help (and paid $40 to do so) and they said it might be static. I know the C drive is ok and the screen is fine. I just need the thing to completely boot up...sometimes when the screen comes up, it freezes at the Windows signon page. Then I have to turn it off again. Help!

Ok Yahoo people....I own a Dell Inspiron 6000 and the thing won't boot up (the screen remains black). Tips?
Boot sector virus? No. Not even close.





Before you do anything thing, if you have a USB drive (Memory stick, external hard drive) attached to your laptop remove it. Try starting it up. If that is not the case or it still doesn't boot, read on.





First, power up the laptop and hit F8 several times to bring up your startup options. Select Safe Mode. If you're able to boot into Windows, the problem is most likely software or operating system based.





If it still won't boot properly, the problem is most likely hardware based.





For software/OS, while in Safe Mode run a full virus scan and remover any programs or drivers that you have recently installed. Reboot and see if you can get into Windows. If you continually have problems your best solution would be a complete reformat of your hard drive. Hope you have backups.





For hardware, shut down the machine. Completely remove and then reseat the memory, one stick at a time if you have 2 DIMMs. Put one stick in DIMM slot 1, turn machine on. If it works, the other stick is a problem. (But also check the other stick as well.)


Other hardware based problem would be difficult for the average user to trouble shoot or rectify. Either send it back to Dell or find a local computer shop to take it too.
Reply:I have the same computer. Do you still have Dell warranty on it? That's what will save you. Call them.. 1-800-247-4618 or go on line www.support.dell.com





Good luck,


Svetlana
Reply:Try a different power supply. Or it could be the system board. If it is the system board, you should be able to get the data off of the hard drive, and then throw the laptop away. The RAM could also need to be re-seated.
Reply:It sounds like you may have a boot sector virus. If this is the case, download the latest BIOS drivers for your laptop. If that does not get you through, re-install the bios, and then re-install the operating system. That should do the trick, if not, you will have to record the post messages and find out if anything has failed.